Omni
UI/UX, Visual Interaction
Special thanks to:
Paula Seo
Omni is an app that provides travel services to people with disabilities with the ultimate purpose of forming inclusive society. People with disabilities need to do a lot of up-front research before traveling to their destination to ensure their needs can be met. A lot of online travel accessibility information are outdated. Also, they have to request special requests by making an actual call every time. It definitely takes longer time for them to gather necessary information.
Omni will provide users ensured travel services including booking with simple steps and personalized travel recommendations while sharing the most updated information related to accessibility. The logo of Omni’s “O” is inspired by the icon of The Accessible Icon Project, an ongoing work of design activism by Sara Hendren.
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1. Setting up Impairment Assistance
Jane is a 26-years old freelance writer who has mobility impairment. She gets her inspiration for writing by watching vlogs on Youtube since it is hard for her to explore the world by traveling. One day, she watches a video of traveling in Hawaii. She decides to plan and book her trip to Hawaii using Omni.
Jane signs up for Omni and selects the type of disability she has while setting up her profileduring onboarding.
2. Landing Page
After signing up, she is able to explore recommended cities and activities.
3. Personalized Recommendations
These personalized recommendations are generated based on the disability information that Jane provided.
4. Landing Page
Jane starts booking for her trip to Hawaii.
5. Help with Every Last Details
Omni’s specialized accessibility filter helps Jane to easily find flights.
6. Choosing Seat
Jane chooses her seat with the help of Omni’s seat recommendation.
7. Fill Out Forms Ahead of Time
She can easily fill out the form she has to provide in order to travel with her own wheelchair.
8. Detailed Accessibility Filters
Omni’s detailed accessibility filters allows her to find what she needs faster and easier.
9. Explore Activities
Jane is able to explore activities she can experience in Hawaii that are provided by Omni’s personalized travel recommendations. Jane books for Accessible Sailing.
10. Forum
Using the forum, Jane is able to communicate with users and readaccessible-related posts and writings.
11. Share the Most Updated Information
After the trip, Jane shares reviews about her experience and fills out information about accessibility features. This will help other users to get the most updated information for their trips.
